13 general skills or competencies (Job family competencies) for Enterprise Operations Supervisor
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
See 4 More Skill Behaviors
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for business continuity management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in developing plans to shorten the period of operation disruption in our organization.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyzes emergency responses to ensure our organization is ready for any emergency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Delivers innovative strategies to maintain our service availability during unexpected disruptions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates business continuity plans to mitigate emerging risks that affect business operations.
See 4 More Skill Behaviors
12 soft skills or competencies (core competencies) for Enterprise Operations Supervisor
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in KPI analysis and patterns discovery to support management in decision making.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Collaborates with related stakeholders to decide cross-functional KPIs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Analyses the pros and cons of specific KPI metrics to ascertain the best course of action.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds and updates innovative KPI management tools to optimize KPI selection and implementation processes.
See 4 More Skill Behaviors
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Cites basic business process improvement techniques and processes.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in preparing flow charts to visualize each step in the new workflow.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Consults in the identification and resolution of process issues.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Defines the best ways to align our new processes with the desired outcomes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs various tools to be used for the business process improvement efforts.
See 4 More Skill Behaviors
Summary of Enterprise Operations Supervisor skills and competencies
There are 0 hard skills for Enterprise Operations Supervisor.
13 general skills for Enterprise Operations Supervisor, Operations Management, Business Continuity, Cloud Management, etc.
12 soft skills for Enterprise Operations Supervisor, Key Performance Indicators (KPI), Business Process Improvement, Planning and Organizing, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Enterprise Operations Supervisor, he or she needs to be skilled in Key Performance Indicators (KPI), be proficient in Business Process Improvement, and be proficient in Planning and Organizing.